Shipping policy

Fulfillment Time

We generally aim to fulfill orders within 7 business days, but shipping times may extend beyond that due to holidays, weather, and extenuating circumstances. 

Shipping Time

Varies by carrier. Estimates listed are only approximations based on third-party systems. Vintage Kokoro is not liable for delays in carrier handling or shipping. 

Order Damage

Any damage to orders must be filed with the applicable shipper or carrier. Vintage Kokoro is not liable for any damage that is incurred during shipping. Every care is take to package things securely.